Get in Touch With Us
If you have a question about sweepstakes casinos, a correction to flag, or anything else on your mind after reading our reviews and guides, this page is the right place to start. We are an independent comparison site, and reader input genuinely shapes what we cover and how we cover it.
How to Reach Our Team
Email is the most reliable way to contact us. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].
To help us get back to you faster, include a brief description of what your message is about in your subject line. If your question relates to a specific platform or a particular piece of content on the site, mention it upfront — it means we can route your message to the right person straight away.
What You Can Write to Us About
There is no single type of message we are waiting for. Here are the most common reasons readers get in touch:
- Content questions — If something in our reviews, guides, or comparisons is unclear, or you want more detail on how sweepstakes casinos work, just ask. We are happy to point you in the right direction.
- Factual corrections and updates — Sweepstakes casino terms, welcome offers, and state availability change frequently. If you spot something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do, and we take corrections seriously.
- Coverage suggestions — Is there a platform, topic, or question you think we should be covering? Reader suggestions have a direct influence on our editorial calendar.
- Editorial and partnership enquiries — If you represent a sweepstakes casino or a related organisation and would like to discuss how we work with operators, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence editorial rankings or ratings on this site.
- Responsible play concerns — If you or someone you know is struggling with their relationship with gaming, please mention this in your message. We will respond with relevant support resources and guidance.
What to Expect After You Email Us
We do not use automated replies in place of a genuine response. When your message arrives, a member of our team reads it and prepares a considered reply. Our target turnaround is two working days. During particularly busy periods — around major platform launches or regulatory changes in the sweepstakes casino space — it may take a little longer. We will always follow up.
A Note on How We Work
Sweepstakes Casinos is an independent comparison site. Our editorial team researches and reviews social casino platforms using a consistent methodology, and our rankings are not for sale. Operators may pay commission when readers follow links from this site, but that commercial arrangement does not determine where a platform appears in our rankings or how it is assessed in our reviews.
We cover a wide range of platforms and topics — from welcome bonuses and coin redemption processes to state-by-state availability and responsible play — because readers deserve straightforward, honest information before they decide where to spend their time. If something we have published has fallen short of that standard, we genuinely want to hear from you.
Before You Write — Quick Answers
Some questions come up frequently enough that they may already be answered elsewhere on the site. A few things worth checking first:
- Is a specific platform available in your state? Sweepstakes casino availability varies by state, and operators update their eligible territories regularly. Check the platform's own terms for the most current list of restricted states.
- Do you need to purchase coins to win prizes? No legitimate sweepstakes casino requires a purchase to participate. There is always a free alternative method of entry (AMOE). Our reviews explain how each platform's free entry option works.
- How does Sweepstakes Coin redemption work? Most platforms require identity verification before processing any prize redemption, and minimum thresholds apply. Timing and accepted redemption methods vary between operators. Our individual platform reviews cover these details where they have been verified.
- Are prize redemptions taxable? In the US, redeemed prizes may be subject to federal and state tax obligations. We are not tax advisers, and this is a question best directed to a qualified tax professional or official IRS guidance.
Thank You for Reading
Independent sites like this one work best when readers are part of the conversation. Whether you have spotted an error, want to suggest a platform for review, or simply have a question about how sweepstakes casinos work, we look forward to hearing from you.